All our pieces are handcrafted by skilled artisans in India. We use FSC-certified solid hardwood frames (such as teak or oak) for lifetime durability. Upholstery materials include premium, multi-density foam and ethically sourced fabrics and leathers, all chosen for comfort and resilience.

Yes, personalization is a core service. While we offer standard sizes, nearly all our sofas and chairs can be tailored to fit your specific room dimensions. You can also select from our extended library of premium fabrics, leather colors, and wood finishes through a private consultation.

The Showroom Appointment is a complimentary 60-minute virtual consultation with one of our in-house design experts. During the session, we review your space, discuss your design goals, and present material swatches and 3D mock-ups to finalize your order. There is no obligation to purchase.

Since all our furniture is made-to-order and handcrafted, the standard lead time is 4 to 6 weeks from the date your order is confirmed. Custom orders (with personalized dimensions or materials) may require an additional 1 to 2 weeks.

We currently offer free shipping and returns on all orders above ₹2500 within India. For international inquiries, please contact our B2B team directly at info@casatheory.com for a personalized quote, as shipping rates vary by destination and item size.

Standard orders are eligible for return or exchange within 14 days of delivery. Customized orders (those with unique materials or dimensions requested by the client) are final sale and cannot be returned, but we guarantee our quality and will address any manufacturing defects immediately.